The Non-Warranty Replacement Discount allows us to send you a replacement order for 50% OFF the cost of your original purchase.
It is available for use one-time only to replace non-warrantied orders that become defective after our standard 30 Day Satisfaction Guarantee, and is available for up to 1 year post-purchase.
Your purchase qualifies for the Non-Warranty Replacement Discount IF:
- you have purchased a Boundery product,
- did NOT purchase the Lifetime Warranty,
- find that your product fails AFTER the 30 Day Satisfaction Guarantee window has passed,
- AND the date of failure is less than 1 year post-purchase (aka, it has been less than one year since you purchased the product).
If you elect to take advantage of this option, we will create a replacement order for you, and will send you an invoice for 50% OFF of that new order. Once you have paid that invoice, we will issue the replacement order.
Please contact Customer Service at firstname.lastname@example.org include "Non-Warranty Replacement Discount Requested" in the subject line.
Please remember to include the following information when you contact us:
- Your original order number
- Your full name used when placing the original order
- Your phone number used when placing the original order
- Your email address used when placing the original order
*Please note that the Non-Warranty Replacement Discount is only available for up to one year post-purchase; no replacements are provided for defective product after one year from the date of purchase, unless the Lifetime Warranty was purchased.