Does Boundery offer expedited shipping?
Boundery does not currently offer any expedited shipping options.
While we aim to ship your order to you as quickly as possible, please note that we cannot accommodate any requests for expedited shipping, especially during the holiday season.
Does Boundery ship internationally?
We currently ship within to:
We are in the process of adding additional countries to this list, so please check back periodically for updates, and/or contact our Customer Success team to find out if we can accommodate your shipping request at firstname.lastname@example.org...
Filing a claim for orders that have been lost, stolen, or damaged in transit
We utilize a variety of ground carriers to keep shipping costs as low as possible (DHL, UPS, FedEx, USPS, Royal Mail, Canada Post, etc.), allowing us to pass the savings on to you in the form of very low or zero shipping charges on most orders. Each of these very reliable carriers has a different...
How do I track my order?
As soon as your order has been shipped, you will receive a shipment confirmation email to the email address you provided during your purchase; the tracking information for your item(s) will be included in that notification.
If you can't find your shipping confirmation email, please check your spa...
How long does shipping take?
We strive to process all orders as quickly as possible in order to prevent customers waiting any longer than necessary to receive their products.
Our system will flag and hold orders that appear to be undeliverable, but in cases where the transaction processes successfully, orders will be forward...
I have not received my order; now what?
If you have not received your order, please refer to the Shipping Confirmation email we sent you when your order was placed to see the tracking information; it was sent to you email@example.com, and includes the link to track your order. If you can't find your Shipping Confirmation email, p...
Post Delivery Replacement Discount
The Post Delivery Replacement Discount allows us to send you a replacement order for 50% OFF the cost of your original purchase. It is available for use one-time only to replace un-insured orders that were lost, stolen, or damaged in transit.
If you elect this option, we will create a new order f...
Should I purchase Shipping Insurance?
YES! We highly recommend you purchase shipping insurance!
If you purchase shipping insurance and your package is lost, stolen, or damaged in transit, we can issue you a replacement order immediately - no waiting for the long and frustrating claims process with the various ground carriers. We do n...
What If I Want to Cancel My Shipping Insurance?
What if you purchased ShippingInsurance , but later decide that you don't think you need it?
While we are happy to grant requests for cancellation, please note the following:
Shipping Insurance may only be cancelled BEFORE your order has shipped. Once your order has live tracking information ass...
What is the status of my order?
You may view the shipping status of your order by following the tracking link provided in the Order Confirmation Email, which was sent to you when you placed your order from firstname.lastname@example.org
See our How Do I Track My Orderpage for more information.